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Friday, September 28, 2007

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Comments

Bojan Šarić

same here...i thought it something to do with the anti virus program im using (kaspersky internet security) and i have uninstaled it and again nothing...im using (or used) yahoo toolbar extensively and now im crippled...any thoughts...anyone?

Ed Thompson

Same problem. It started for me two days ago. I uninstalled and reinstalled in Firefox on my laptop and then entered the option to add/edit buttons and it "magically" had my settings already. A quick refresh and the button reappeared. Not so with my desktop. Despite uninstall/reinstall and multiple attempts to add/edit, I've had no luck. There's clearly a problem somewhere.

Peter

I'm having the same problem

Jon Granrose

Short version: we rolled out some new servers recently and discovered a problem that only appeared once they were under full load that resulted in a timeout that caused some users to not see their personal buttons. The problem should be resolved now.

Even shorter: sign out of Yahoo and sign back in and you should be good to go.

While I'm here... speaking of screen real estate, the Yahoo toolbar for Firefox adds a "Yahoo!" menu to your browser. So if you don't want to invest an entire toolbar in Yahoo features, you can access all the features of the Yahoo toolbar via the "Yahoo!" menu and hide the toolbar in Firefox using "View-Toolbars"

Jon Granrose
Product Manager, Yahoo Toolbar

Babur

hey Jon..that worked! thanks for the tip. i was getting really frustrated and was about to uninstall the toolbar altogether.

Marcin

I have the same problem and I don't think Yahoo! have noticed there's something wrong.

Philip

Yahoo! toolbar on FireFox needs to go.

I've tried everything I know of so far, 3 or 4 ways.

I can't get it.

I saw this:
Short version: we rolled out some new servers recently and discovered a problem that only appeared once they were under full load that resulted in a timeout that caused some users to not see their personal buttons. The problem should be resolved now.
Even shorter: sign out of Yahoo and sign back in and you should be good to go.
Jon Granrose
Product Manager, Yahoo Toolbar

That does not work for me.

Really! Need a fix.

Please
[email protected]

Gary Pieper

I've had the same problem and have been quite frustrated by it. One way I've fixed it in the past is to keep clicking on the bookmarks button. I think I do have a fix now however. Using the suggestion (see Jon Granrose above) I access the bookmarks from the top Yahoo button and select bookmarks, all my bookmarks show up and this works every time so far. I can now go back to the bookmark button and all my bookmarks are there.

Gary Pieper

Still having problems (see my previous post. I can still get it to work if I keep clicking the bookmarks button repeatedly. Once bookmarks are there, they are there for the firefox session.

Funmi

I've had the same problems for quite a while now. Today, I downloaded the toolbar directly from toolbar.yahoo.com and my toolbar has been restored to it's former glory!!!!

It works.

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