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Friday, March 23, 2007

Comments

brian

Alternatively, it could be that you are on a VIP list who gets special treatment in the form of bespoke service. I am sure many companies, when faced with customers who are either celebrities, public figures, or have outsized voices in their community (in this case tech), make it their duty to provide them with exceptional care lest they make a stink about it in public and reaching a wider audience.

Jeff Jarvis, when he initially complained about his Dell mishap was not an A-list blogger at the time, but I am sure that whenever Dell recieves his orders in the future he will be getting white-glove treatment.

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